PRIVACY POLICY

Privacy Policy

Last updated: 29 September 2026

Experts in Expedition (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights in relation to your personal information.

1. Who we are

Experts in Expedition provides independent expedition travel knowledge, advice and guidance. We are not a travel agent and do not sell or book cruises or expeditions on behalf of customers.

For privacy enquiries, please contact us using the contact details provided on our website.

2. Information we collect

We may collect personal information when you:

* Submit an enquiry through our website
* Book a discovery call
* Contact us by email or other communication methods
* Subscribe to marketing communications
* Interact with our website or social media
* Provide information voluntarily during a consultation

Depending on how you interact with us, this information may include:

* Your name
* Email address
* Telephone number
* Country or location
* Your travel interests and preferences
* Information you provide about potential expedition trips
* Information contained in messages or enquiries you send to us
* Booking and appointment information
* Technical information about how you use our website

We only ask for information that is reasonably necessary for the relevant purpose.

3. How we use your information

We may use your personal information to:

* Respond to your enquiries
* Arrange and manage discovery calls
* Provide expedition advice and recommendations
* Understand your travel requirements
* Communicate with you about your enquiry
* Improve our website, services and customer experience
* Send marketing communications where you have provided appropriate consent
* Maintain the security and functionality of our website
* Comply with legal and regulatory obligations

We do not use your personal information to make decisions about you based solely on automated processing.

4. Discovery calls

If you book a discovery call with us, we may collect information necessary to arrange and conduct the call.

Information you voluntarily provide during a discovery call may be used to prepare recommendations or follow-up information relevant to your enquiry.

We do not sell your personal information to travel companies, cruise operators or other third parties.

5. Marketing communications

If you choose to receive marketing communications from us, we may contact you about:

* Expedition destinations
* Expedition travel advice
* New content
* Company news
* Services offered by Experts in Expedition

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

6. Cookies and analytics

Our website may use cookies and similar technologies.

Cookies may be used to:

* Make the website function correctly
* Remember preferences
* Understand how visitors use the website
* Measure website performance
* Improve our content and services
* Support marketing and advertising activities where applicable

Our website may use third-party services such as website analytics, booking systems, social-media integrations and other technology providers. These services may place their own cookies or process information in accordance with their respective privacy policies.

You can manage or disable cookies through your browser settings and, where applicable, through our website’s cookie settings.

7. Third-party services

We may use trusted third-party providers to operate parts of our website and business. These may include providers for:

* Website hosting
* Website analytics
* Appointment and discovery-call booking
* Email communications
* Online forms
* Social-media integrations
* Website security

These providers may process personal information on our behalf or independently where required to provide their services.

We take reasonable steps to use reputable providers and require appropriate protections for personal information where applicable.

8. Sharing your information

We do not sell or rent your personal information.

We may share information with service providers where this is necessary to operate our website or provide our services.

We may also disclose information where required by law, legal proceedings, regulatory authorities, or to protect our rights, property or the safety of others.

If you ask us to introduce you to a third party, such as an expedition operator or other travel-related company, we will only share information with that party where appropriate and, where required, with your permission.

9. International transfers

Because we work with international customers and may use service providers located in different countries, your personal information may be processed outside the country in which you live.

Where applicable, we will take reasonable steps to ensure that international transfers of personal information are subject to appropriate safeguards.

10. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we keep information may depend on:

* The nature of our relationship with you
* Whether you have an ongoing enquiry
* Legal, accounting or regulatory requirements
* Whether the information is required to resolve a dispute or enforce an agreement

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

11. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Your privacy rights

Depending on where you live, you may have rights relating to your personal information, including the right to:

* Request access to information we hold about you
* Ask us to correct inaccurate or incomplete information
* Request deletion of your information in certain circumstances
* Object to or restrict certain types of processing
* Withdraw consent where processing is based on consent
* Request a copy of your information in a portable format where applicable
* Make a complaint to an appropriate privacy or data-protection authority

To exercise your rights, please contact us using the contact details on our website.

We may need to verify your identity before fulfilling certain requests.

13. Children’s privacy

Our website and services are not specifically directed at children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

14. Links to other websites

Our website may contain links to third-party websites, including expedition operators, cruise companies, social-media platforms and other travel-related services.

We are not responsible for the privacy practices, content or security of those websites.

We recommend reviewing the privacy policy of any third-party website you visit.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.

The latest version will always be published on this page, with the date of the latest update shown at the top.

16. Contact us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Experts in Expedition

Email: [INSERT YOUR EMAIL ADDRESS]

Website: [INSERT YOUR WEBSITE ADDRESS]

Business address: [INSERT BUSINESS ADDRESS IF REQUIRED]

We will endeavour to respond to privacy enquiries within a reasonable period.

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Last updated: 29 September 2026